Club Clarins Loyalty Program
Treat yourself
Validity & FAQ
How do I become a member of Club Clarins?
It's easy! Simply opt in to join Club Clarins when creating a Clarins.com account. You will receive 100 points for signing up as our welcome treat! If you already have a Clarins.com account, log in and go to My Account to sign up for Club Clarins.
Can I earn points for purchases made in store?
Yes, points can be earned through product purchase made in store or online.
When will my points show in my account?
Points earned from Clarins.com or Clarins Stores purchase are automatically credited, while points from activities will be credited to your account in 5 business days.
How do I redeem my points for rewards?
Log into Clarins.com and go to ‘Choose my rewards’ in My Account. Once you’ve selected your reward, add it to your bag and checkout. Shipping fee is $30 if RED and SILVER tier member only redeems the rewards online. Simply combine your rewards with any purchase above $600 to enjoy free shipping.
How do I check my points balance?
Login to your Club Clarins account to view your available points, pending points and points history under My Points Recap.
How long are the points valid for?
All points earned are valid for 12 months from the purchase date and will expire at the end of the month.
When does my Tier expire?
Your Tier will be maintained for a 12 months period. You may enjoy a Tier upgrade if you have earned enough points in a rolling 12-month period, during which your 12 months Membership validity period will restart from the date of upgrade. Note that Tiers and points may expire on different dates depending on when each was achieved / earned.
Is there a cap for points redemption?
Each member can redeem cumulated points for rewards at maximum 200,000 points within 12 months.