We are here to inform you about a recent hacking incident on a software we used to
manage our customer database. We took remedial actions promptly once we
found out and implemented security patches designed to prevent such an attack
from occurring again. We confirmed that no personal data including passwords,
credit card and payment details have been exposed as a result of the attack.
To be cautious, we recommend you change your password
on our website and treat all unsolicited calls, emails and SMS with caution.
Should you need further assistance, please contact our customer care department at
30015772 or at firstname.lastname@example.org
between 10:00a.m. – 7:00p.m., Monday to
Friday. We wish you a healthy year of the Tiger.
Clarins Hong Kong