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Club Clarins

Entry requirement
Clarins Gold
Simply purchase any product, you can become our Clarins Gold and start to accumulate Club Clarins points to redeem gift or treatment.
Clarins Platinum
With accumulated product purchases worth HK$12,000 within 12 months (Treatment purchases are excluded), will enjoy Platinum membership valid for one year from date of qualified.

Automatic renewal for one year membership will be extended to all Clarins Platinum with any product spending over HK$12,000 within 12 months. (Treatment purchases are excluded).

Privilege
Clarins
Gold
Clarins
Platinum
Earn 1 Club Clarins points for every $1 net product spending
Receive surprise trials
Must-Haves Trial Set
Enjoy one-time facial treatment at 50% off on your birth month
During your birth month, enjoy the surprise birthday set
Enjoy one time offer of Double Club Clarins points on your birth month
Enjoy unlimited Double Club Clarins points throughout your birth month
Club Clarins Reward Selection
Customer Care
To find out more about the Club Clarins, or to enquire about your Clarins Gold or Clarins Platinum status, please email us or call 2994 6238.
Frequently Asked Questions
Q: How do I earn Club Clarins points?
A: At your CLARINS personally-assigned Skin Spa, Counter and CLARINS.COM, every $1 spent on any Clarins product is equivalent to 1 Club Clarins point, inclusive of your initial purchase. (Excluding shipping fee)
Q: When can I start redeeming my rewards?
A: Redemption starts from 5,000 Club Clarins points onwards. You may choose to redeem your rewards as soon as you have accumulated 5,000 Club Clarins points or continue to earn Club Clarins points for alternative rewards.
Q: How do I redeem my rewards?
A: Accumulated Club Clarins points for gift / reward redemption is available all year round at CLARINS Skin Spa or Counter.
Q: How do I check my balance of Club Clarins points?
A: Simply log into www.clarins.com.hk/en/clarins-dollars/, and click 'Your Club Clarins Points', or contact CLARINS Skin Spa or Counter to inquire on your balance of Club Clarins points.
Q: Can I carry my Club Clarins points to the next year after my Club Clarins points have expired?
A: Club Clarins points are meant to be consumed within a calendar year January 1st to December 31st, and are not to be carried forward. All Club Clarins points will be forfeited upon expiry date.
Q: Am I allowed to combine Club Clarins points with my friends?
A: No, each member is allowed to use the Club Clarins points they earn within their own membership and may not combine Club Clarins points in any other way.
Q: How do I qualify for an auto-renewal of Clarins Platinum membership?
A: To continue enjoying your Clarins Platinum, you need to purchase at least $12,000 worth of Clarins products at specified Skin Spa, Counter and CLARINS.COM (Treatment purchases are excluded) within past 12 months, you will enjoy 1 year renewal of Platinum membership from your qualified date.